Terms and conditions

Privacy policy for onlineClarity.co.uk

In order to provide you with products or services you may request from Clarity, I will collect just enough information from you to fulfil your request. For example, I would store your email address in order to send you a course by email, or your postal address to post you something. Subseqently, I might use this information to keep in touch with you. If you ask me to do so, I will correct or delete any information I have stored about you.

The short version:
I will never share or sell any of your personal information without your permission.

Specifically:

An I Ching reading can be intensely personal - it may reveal aspects of your life that you hardly knew yourself. I believe that this simply demands total confidentiality. I have a lot of respect for my clients' courage and resolution, and I will always guard your confidences carefully. While I may sometimes discuss readings with my own close support network, anonymously and in confidence, nothing you tell me will ever 'leak out'.

Credit card security

It's only sensible to be concerned about credit card security online. All card transactions initiated at this site are conducted either at the best-known online payment processor, Paypal (as recommended at Ebay), or on the Thawte-certified secure servers at Worldpay.com. (More details.) This means that you don't enter your card details at onlineClarity at all: you're not asked for them until you're in a fully secure environment, protected by complex encryption procedures.

Processing and storing card numbers is definitely a matter for the experts - and in fact, this system means that only the secure servers at Worldpay or Paypal process your card details; you don't enter them at onlineClarity, so of course they're not stored here. But because the integration is seamless, ordering is quick and simple as well as completely secure.

Cookies

Most websites you visit will ask your browser to store tiny text files, called 'cookies', that contain some information about your visit. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

At onlineClarity, cookies are used to:

Guarantee

If at any time you're not satisfied with a product or service you've received from Clarity, you can contact me to have things put right. I most definitely do not want to keep your money if you're unhappy, so everything I sell comes with a money-back guarantee

Money-back guarantee for the I Ching Course, I Ching readings, and all products delivered by instant download

At any time after your purchase, I will refund your complete payment. There is no time limit and no conditions; you only have to ask.

Change Circle guarantee

If you want to leave at any time during the first two months of your Change Circle membership, simply let me know and I'll refund your payment in full. (No fiddly 'unused portion' stuff, just a straightforward, complete refund - and you keep whatever you've downloaded, of course.)

Contact information

Internet contact page: http://www.onlineClarity.co.uk/contact.php

Postal address:

Hilary Barrett
Clarity
PO BOX 255
Witney
Oxfordshire
OX29 6WH
United Kingdom

Phone: +44 (0)20 3287 3053 (UK); +1 (561) 459-4758 (US)