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Advice about a client

Samgirl

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Hello there!

I hope you can help me to find a good solution on this... We have a client that is quite difficult to deal with sometimes. He's an interesting person to work with but at the same time, sometimes he messes up so much with the work we just did that we need to constantly re-work what was finished, and we need to keep fixing what he keeps breaking. He gets frustrated because nothing works, we get frustrated because we never can move on onto something new and we cannot prevent him to put his hands on what he are working on. We have talked to him about this and he accepts that his interventions are a problem, but he soon forgets about this and we have another "crisis" again.

What we would like to know is what we have to do with this client, which potentially is a good client, but he can also become a problem...

what should we do with him? 63.1.4.5 > 62. It seems to me that we have to be constantly on guard... this is what you see? I didn't see any clear sign of leave him or keep him, so I asked:

what are the Yi comments on our idea of stopping working with him? 22.2.3.5 > 61. I felt with this answer is advising to go deeper on the situation, persevere and we will see that, in spite of how it looks, there is a good relationship between the client and us...

I really appreciate your views on this.

Thank you,
Sam
 
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willowfox

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what should we do with him? 63.1.4.5 > 62.

First off you must keep him out of the way of what you are doing for him, somehow you are going to have to drill it in this guys head that he is a danger, so try to keep his destructiveness to the bare minimum and your dealings with him as well.

what are the Yi comments on our idea of stopping working with him? 22.2.3.5 > 61

It shows you still working together, but in no way you can relax with this guy around, try to get him to understand that you are doing your very best for him under the circumstances can he please see that and act appropriately. Hex 61 does not suggest giving up but it does say that this guy is stupid and therefore very difficult to influence, so it calls for a new approach where you can actually control him.
 

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