Clarity,
Office 17622,
PO Box 6945,
London.
W1A 6US
United Kingdom
Phone/ Voicemail:
+44 (0)20 3287 3053 (UK)
+1 (561) 459-4758 (US).
I'll be blunt: I have a really annoying freelance client. She is a prime offender of the "just one more tweak" category, and in this case it is fueled by the fact I made a legitimate error in one section of something she hired me for many months ago. When she alerted to me this error recently, I made the correction immediately and apologized profusely. However, since then she keeps popping back up with more changes she wants me to make. Cleverly, most of them relate to the section where I made a mistake—but they have nothing to do with the mistake. She has not offered to compensate me for the further work and the way she words her inquiries block a good opening to ask. Initially, I did the first few further changes as a gesture of goodwill, but now I'm catching onto her and she appears to be illustrating the saying "give an inch, take a mile."
I need to figure out how to draw a line with her, but it's complicated by the fact she is a friend of someone who consistently refers me to people for work, and that I don't want this client to say anything negative about me to others. She has also continued to offer me further work, which I'm hesitant to take in case it is as draining as this project is turning out to be.
First I asked Yi, "What should I do about this client popping up over and over?" and got 4.6 -> 7. Okay, this seemed clear enough—Yi is saying not to be too harsh, but to be wary.
Then just now, as she's popped up yet again (this time asking the exact same questions as before, but slightly rephrased, as if I hadn't already given her the answers—no acknowledgement of my prior answers either though they are in the same email chain and she clearly saw them), and I asked Yi, "What do I need to know about dealing with her in general?" 39.1.2.3.6->61.
Line 1 seems to say, try a new direction in dealing with her. Line 2, something someone in Wikiwing wrote really seems to encapsulate this one: "Things go wrong for you, not because of who you are, but because of who or what you are in service to." This woman is really disorganized and scattered (I know this from another person who also worked for her). Line 3, again, a suggestion that changing direction could help. Line 6, once again, a change in direction.
So I got 3 lines saying "Going on, limping." This suggests to me it's time to cut her off, or at least stop taking any future work from her (though I didn't ask that specifically).
Does anyone have any insights or experience here? I struggle with how 61 relates.
Many thanks!
I need to figure out how to draw a line with her, but it's complicated by the fact she is a friend of someone who consistently refers me to people for work, and that I don't want this client to say anything negative about me to others. She has also continued to offer me further work, which I'm hesitant to take in case it is as draining as this project is turning out to be.
First I asked Yi, "What should I do about this client popping up over and over?" and got 4.6 -> 7. Okay, this seemed clear enough—Yi is saying not to be too harsh, but to be wary.
Then just now, as she's popped up yet again (this time asking the exact same questions as before, but slightly rephrased, as if I hadn't already given her the answers—no acknowledgement of my prior answers either though they are in the same email chain and she clearly saw them), and I asked Yi, "What do I need to know about dealing with her in general?" 39.1.2.3.6->61.
Line 1 seems to say, try a new direction in dealing with her. Line 2, something someone in Wikiwing wrote really seems to encapsulate this one: "Things go wrong for you, not because of who you are, but because of who or what you are in service to." This woman is really disorganized and scattered (I know this from another person who also worked for her). Line 3, again, a suggestion that changing direction could help. Line 6, once again, a change in direction.
So I got 3 lines saying "Going on, limping." This suggests to me it's time to cut her off, or at least stop taking any future work from her (though I didn't ask that specifically).
Does anyone have any insights or experience here? I struggle with how 61 relates.
Many thanks!