...life can be translucent

Menu

Please help get this message to Phil Mottram (Motti)

hilary

Administrator
Joined
Apr 8, 1970
Messages
19,149
Reaction score
3,418
Hello all... Help!

I need to get the following message to Phil - basically to tell him I am not the one sabotaging his email account. The only means I have to contact him is email - and since his email account isn't working, I am well and truly stuck.

If you have any other means of reaching him to pass this message on, please do. If you know anything about him that might help me to track down his phone number (eg where he lives), please let me know. If you have telepathic gifts, please use them now!

Hello Phil, if by any small miracle you are reading this!

You have a technical problem with your email account, probably caused by the arrival of a corrupt or virus-infested email. This means that it has 'stuck' and is on a 'loop'. And so the email you received after things went pear-shaped... which happens to be one from me... is appearing in your inbox again and again and again and again. In fact - and believe me, I have checked! - it was only ever sent to you once. There are no emails being sent from me to you at all.

So what you need to do to fix this is to contact your ISP. I did actually ring them on Monday and got through eventually to someone who said he had found the corrupt email, deleted it, and fixed the problem. Since I got another email from you this morning, I guess he was wrong...

Meanwhile thank you very much indeed for not getting as furious with me as I would have got with anyone I thought had mucked up my email account so comprehensively...
 

hilary

Administrator
Joined
Apr 8, 1970
Messages
19,149
Reaction score
3,418
Posting again to ensure this stays at the top of the list!
I have checked with my web host and confirmed I have definitely not sent an infinite string of emails...

For anyone wondering why I am fussed about this...
While Phil so far is being exceptionally good natured about it all, it must look to him as though I'm spamming him into the middle of next week. If he comes to the end of his splendidly long fuse, still without realising the true cause of the problem, he might start lodging protests. If he were to report me to a blacklisting organisation, they could make it more or less impossible for emails from me to be delivered to many/most subscribers and customers.

In my brief flashes of lucidity, I do know that Phil isn't remotely likely to do this. Yes, I am catastrophising. But then my reputation and potentially my whole business is on the line here, so please understand my current state of blind panic and forgive...
 
C

candid

Guest
I'm no tech, for sure, but this sounds like a malware virus, which plants into the registry, providing a repeated automatic email message to the infected machine. Spyware Doctor is a good tool to clean the registry. fwiw
 

hilary

Administrator
Joined
Apr 8, 1970
Messages
19,149
Reaction score
3,418
Thank you.

I rang Phil's email provider, who said something similar - virus infection on his own computer, nothing they can do. (No, they can't ring him up, that would be against company policy. Heh.)

So we are back to telepathy as our best bet...
 

hilary

Administrator
Joined
Apr 8, 1970
Messages
19,149
Reaction score
3,418
Still shamelessly boosting the thread up the page. Sorry about this, folks...
 

hilary

Administrator
Joined
Apr 8, 1970
Messages
19,149
Reaction score
3,418
Unfortunately not. His email account is entirely jammed - he can send, but not receive anything from anyone.
 

RindaR

visitor
Clarity Supporter
Joined
Aug 2, 1972
Messages
1,105
Reaction score
42
Hilary,

I took the liberty of asking Yi for help and got 50.3>64. Perhaps the vessel is this site, and the information lies within it? What it made me think of is this - do you have the information he gave you when he registered with Clarity? (the situation before the problem?)

I loved the Christmas Card you sent, and haven't thanked you properly for it, so I know you have my address somewhere.... Might you find his in a similar place?

Rinda (thinking you must have already checked this out, and feeling sheepish about the suggestion...)
 

hilary

Administrator
Joined
Apr 8, 1970
Messages
19,149
Reaction score
3,418
Thank you, Rinda, I appreciate being read for very much. I must have your address because you sent me money some time...
happy.gif
- for Phil I just have an email address. The email address.

I agree that the solution will be in the site - hopefully sooner or later he will visit and see the message. (Just put a link on the home page, too...) The line offers some hope for defusion of tensions, and I could do with that!
 

hilary

Administrator
Joined
Apr 8, 1970
Messages
19,149
Reaction score
3,418
and boosting this one up again as well.
 

motti

visitor
Joined
Feb 24, 1970
Messages
18
Reaction score
0
Hello all!

Great Scott!!

I don`t have a fuse,at the moment.

Never even heared of the word animwotsity.

I can hardly believe you have all been so active on my behalf......truly wonderous.

Sorry I can`t write more at the moment - but I have to see a man about a leg of lamb and a sausage.

Will write soon.

I just didn`t think I could post to Clarity via Clarity!

Many thanks to all. Sorry to have caused so much trouble......empty house and all that palaver.

Sorry Hillary.
 

hilary

Administrator
Joined
Apr 8, 1970
Messages
19,149
Reaction score
3,418
Hello Phil!!

Delighted to hear from you. Knots untangled, rain falling, praise be. I hope you, telewest and your computer can come to an amicable agreement.

happy.gif
 

Clarity,
Office 17622,
PO Box 6945,
London.
W1A 6US
United Kingdom

Phone/ Voicemail:
+44 (0)20 3287 3053 (UK)
+1 (561) 459-4758 (US).

Top