Helping to find the question
GreenOwl wrote:
“Ideally you need to allow a good half hour to talk with (or rather listen to) your querent and arrive at the right question for them.â€
Any chance you could do a post (y’know, sometime) that walks through an example of that process? Or, if you’ve already written about it and I’m forgetting, just point in the right direction. Thanks!
That’s tricky, as I promise clients complete confidentiality – no discussion of their situation, question or answer, even anonymously. So I can’t go through a specific real-life example. But I can talk about general experiences that I’ve had with a few hundred customers – why not?