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Advertising: Pandering to the reptilian brain

cal val

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I came across this article in today's <font color="#426F42">"Daily Variety"</font>, and I just had to post it because so much has been said about the reptilian brain here, and the irony of it all is just too humorous not to share.

<blockquote>Dr. Clotaire Rapaille wants to get under your skin.

Rapaille is a French psychologist-turned-marketing consultant who specializes in mining the subconscious drives of American consumers. He's earned millions of dollars shaping the ad campaigns for Folgers coffee, Crest toothpaste, Jack Daniels and Chrysler's PT Cruiser.

Last month, Rapaille inspired a segment of "60 Minutes," which showed him knocking around his Versailles-like home in Tuxedo Park, NY, ruminating in his heavily accented English about "the reptilian brain" that controls our shopping decisions and presiding over focus groups whose participants roll around on the floor, free associating about childhood memories.

Fifty years ago, the idea of an eccentric scientist psychoanalyzing the consumer class was enough to inspire Pavlovian nightmares about mind control, a la "The Manchurian Candidate."

Today, the marriage of social psychology and advertising provokes only mild curiosity. Freudian analysis is just one of the more far-fetched tricks used by advertisers to gain market share in an increasingly cluttered, anything-goes ad world. And these days, advertisers need all the tricks they can conjure up.

Psychoanalysis was first introduced to the marketing profession by Sigmund Freud's nephew, Edward Bernays, a figure at the center of a compelling new BBC doc about marketing, "The Century of the Self."

Freud's descendants, it turns out, have distinguished themselves more in the field of PR than psychology. His great grandson, Matthew Freud, runs Freud Communications, a thriving public relations firm that's now part of French ad giant the Publicis Group.

Written and directed by Adam Curtis, and currently playing at the Cinema Village in New York, "Century of the Self" explores the various ways in which Freud's ideas about the unconscious mind have been used since Bernays' day to track the hidden desires of consumers and ply them with consumer products they often don't need and can't afford.

Bernays, who invented the phrase "public relations," is remembered for such achievements as popularizing smoking among women in the 1920s and for creating the propaganda campaign that helped topple the socialist government of Guatemala in 1954. When Bernays published his influential book "Engineering Consent" in 1955, Madison Avenue agencies were rushing out to sign up Freudian analysts to do market research.

Curtis' doc, which features an amazing wealth of archival footage - of old ads and focus groups, bizarre group-therapy sessions and Madison Avenue shrinks - comes to this conclusion: We've become "selfish, instinct-driven consumers" and "slaves to our own desires."

What Curtis doesn't acknowledge, however, is that the rise of the self, as he puts it, has become a double-edged sword for marketers. The harder advertisers work to stoke our desires for consumer goods, the more cynical we become about the marketing process and the easier it becomes for us to tune it out. [So I'm not alone after all!]</blockquote>
I deleted the last third of the article because quite frankly as is the case with most articles anymore in magazines, newspapers and trade papers... there's a marketing agenda. In this case, the agenda was to sell an author's book about the psychology of persuasion, and I refuse to promote such an agenda.

Love,

Val
 

jte

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Val, there was a recent Time article on a similar topic - a different ad company but doing similar things - getting focus groups and "mining" their free associations to get at a fundamental unconscious metaphor in the minds of participants.

An example of a positive thing they did was in designing a children's hospital - they determined that there was an underlying "metamorphosis" theme in children's minds and they used this to inspire the architecture and decorations in the hospital. Of course, there was also a lot about the ad campaigns they were working on, too. Ah well, the human animal...

- Jeff
 

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