Clarity,
Office 17622,
PO Box 6945,
London.
W1A 6US
United Kingdom
arabella
visitor
- Joined
- Feb 1, 2010
- Messages
- 1,668
- Reaction score
- 117
How Does 23.4 become Progress...Hex 35?
I've read some archival threads on this one, but can't find anything that really equates with the situation I am in. This is about work and an incident which occcured recently. On two occasions, I brought a problem of liability to the attention of my supervisor who basically ignored me. We are actually friends, but whatever was going on with her a few weeks ago, she just didn't want to hear what I was saying and gave an opinion that was 180 degrees from Company policy AND from where she was last time we discussed any of this. She was fairly hot when I mentioned this problem a second time and the clear message was to "can it."
As the liability involved in the problem is enormous I simply addressed the question to authorities over her head, knowing if the thing blew up, the Company would have real trouble and I'd be blamed for not being more persistent. The problem then was taken care of, quickly, by my supervisor, when higher authority insisted she would listen. She did a good job solving the issue, but also sent an email telling me to never go beyond her authority again as it caused lots of trouble for her. I explained to her why I had done it and that she had left the company, and me, exposed by refusing to listen both times I brought the issue up. She seemed to accept what I said and we let it go at that.
Fast forward a week. I am called in for a meeting alone with my supervisor an hour before the office opens, to discuss new policies and procedures. We are a few minutes into the discussion when she says that she has received a letter from a professional association criticising my customer relations techniques and implying that they are questioning their ties to our Company as a result. I asked her to read the letter and she refused to let me see it. She also refused to say WHY I couldn't see it, but just flatly turned me down. I think this really unethical, but she says the only point she wanted to make is that I will be required to completely change my attitude and behavior on the job.
I've thought about this overnight and today called her to again request the letter and she became quite furious. We've scheduled a meeting on Monday as she refused to talk over the telephone about it.
There are several possibiltiies I can think of here. I feel there truly is a letter that says something detrimental about our company. I notice in the few days since she said the letter arrived, she has made some big changes in how she herself is presenting some of our product and behaving in customer relations. In regard to me and my performance, however, I realise she may be reacting out of anger because I went over her head a week before, and now is telling me I have caused all this problem, exaggerating basically.
Then again, it could be that I'm not really named in the letter at all, but she's using its mysterious existence to make a point of her authority. Or another possibility: these situation aren't related and she, as not only a supervisor but a personal friend, doesn't want me to see the letter because it truly is hurtful. Or there could be other explanations.
Anyway, I am baffled and upset that I still don't REALLY know what I'm supposed to have said or done that caused the criticism because I can't see this letter. At the moment, a follow up meeting is scheduled for Monday, at my request.
I've asked the IChing -- "Why won't X let me see the letter?" The casting was 23.4 changing to 35. As said, I can't find a previous situation that seems to equate with mine in the Clarity archives and I am stumped what this reading has to do with the issue. Thoughts anyone? All help is much appreciated.
I've read some archival threads on this one, but can't find anything that really equates with the situation I am in. This is about work and an incident which occcured recently. On two occasions, I brought a problem of liability to the attention of my supervisor who basically ignored me. We are actually friends, but whatever was going on with her a few weeks ago, she just didn't want to hear what I was saying and gave an opinion that was 180 degrees from Company policy AND from where she was last time we discussed any of this. She was fairly hot when I mentioned this problem a second time and the clear message was to "can it."
As the liability involved in the problem is enormous I simply addressed the question to authorities over her head, knowing if the thing blew up, the Company would have real trouble and I'd be blamed for not being more persistent. The problem then was taken care of, quickly, by my supervisor, when higher authority insisted she would listen. She did a good job solving the issue, but also sent an email telling me to never go beyond her authority again as it caused lots of trouble for her. I explained to her why I had done it and that she had left the company, and me, exposed by refusing to listen both times I brought the issue up. She seemed to accept what I said and we let it go at that.
Fast forward a week. I am called in for a meeting alone with my supervisor an hour before the office opens, to discuss new policies and procedures. We are a few minutes into the discussion when she says that she has received a letter from a professional association criticising my customer relations techniques and implying that they are questioning their ties to our Company as a result. I asked her to read the letter and she refused to let me see it. She also refused to say WHY I couldn't see it, but just flatly turned me down. I think this really unethical, but she says the only point she wanted to make is that I will be required to completely change my attitude and behavior on the job.
I've thought about this overnight and today called her to again request the letter and she became quite furious. We've scheduled a meeting on Monday as she refused to talk over the telephone about it.
There are several possibiltiies I can think of here. I feel there truly is a letter that says something detrimental about our company. I notice in the few days since she said the letter arrived, she has made some big changes in how she herself is presenting some of our product and behaving in customer relations. In regard to me and my performance, however, I realise she may be reacting out of anger because I went over her head a week before, and now is telling me I have caused all this problem, exaggerating basically.
Then again, it could be that I'm not really named in the letter at all, but she's using its mysterious existence to make a point of her authority. Or another possibility: these situation aren't related and she, as not only a supervisor but a personal friend, doesn't want me to see the letter because it truly is hurtful. Or there could be other explanations.
Anyway, I am baffled and upset that I still don't REALLY know what I'm supposed to have said or done that caused the criticism because I can't see this letter. At the moment, a follow up meeting is scheduled for Monday, at my request.
I've asked the IChing -- "Why won't X let me see the letter?" The casting was 23.4 changing to 35. As said, I can't find a previous situation that seems to equate with mine in the Clarity archives and I am stumped what this reading has to do with the issue. Thoughts anyone? All help is much appreciated.
Last edited: