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Having trouble formatting or editing your posts?

hilary

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This forum has a couple of known bugs that we unfortunately haven't been able to get fixed:

Paragraphs

You create a post with nicely-spaced paragraphs, but it posts as a single block of text.

The first workaround for this is to change your message editor settings:

  • Open the General Settings page.
  • Towards the bottom of the page, find the 'Message Editor Interface' settings.
  • Select the 'Standard Editor - Extra formatting controls' option.
  • Click 'Save changes' at the bottom of the page.

A second workaround is to change your browser: the bug may disappear if you switch to Microsoft Edge or Internet Explorer.

Editing your posts

When you click the 'edit post' button, you see a spinning circle, but the editor never loads.

The workaround for this is to edit the post in a new tab:

  • On a computer, right-click/ command-click the 'edit post' button to get the 'open in new tab' option.
  • On a phone or tablet, tap and hold the 'edit post' button to see the 'open in new tab' option.

Select the 'open link in new tab' option and you should be able to edit your post normally.
 

Fanofenka

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Oct 26, 2018
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Thanks for this post. I tried to contact you about it.
 

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